Fraud & Scam Recovery
Frequently Asked Question
How do I start a recovery case?
Start with a free, confidential case review. We assess how you were defrauded, review your transaction records, and explain your recovery options.
How much do your services cost?
The initial case evaluation is free. Fees depend on case complexity and the recovery method involved, and we explain all potential costs upfront before you commit.
How long does recovery take?
Timelines vary by case. Simple chargebacks may resolve in weeks, while complex blockchain tracing and cross-border cases can take several months. We keep you updated at every stage.
Will I get case updates?
Yes. We provide regular updates, explain the recovery strategy, and answer all your questions clearly and promptly.
Can I recover the funds myself?
Some victims try alone, but fraudsters move funds quickly across wallets and borders. Our forensic specialists and banking contacts give you a far stronger chance of recovery.
What makes Altheon different?
We combine blockchain-certified forensic experts with cooperation across hundreds of law enforcement agencies and 800+ bank partners, focused on getting your money back.
What types of fraud do you handle?
We handle cryptocurrency scams, fake broker and investment fraud, chargebacks, wire transfer recalls, and card-not-present disputes.
Is the first consultation free?
Yes. We provide a free initial case review to understand what happened and outline possible recovery strategies. No payment is required for the first consultation.
Is my case kept confidential?
Yes. All client information and case details are kept strictly confidential and handled securely at every stage.
Can I speak with my case specialist?
Absolutely. You are assigned a dedicated recovery specialist, and we encourage direct contact to keep you informed throughout the process.
Do you work with banks and authorities?
Yes. We prepare detailed investigation reports and coordinate with banks, payment providers, and law enforcement to pursue your funds.
Will I be told upfront if you can help?
Yes. We give an honest assessment of your case eligibility upfront. If we can't help, we'll tell you and point you toward alternative options.
Is cryptocurrency recoverable?
Often, yes. Blockchain transactions are traceable. Our forensic team follows funds across wallets and exchanges to build a case for recovery, though no outcome can be guaranteed.
How does a chargeback work?
If you paid a scammer by card, you may be eligible to dispute the transaction. We assess your eligibility and guide you through the chargeback process from start to finish.
Can I consult your specialists remotely?
Yes. We offer free virtual consultations by phone or video call, wherever you are, across the 50+ countries we serve.
Do you provide an investigation report?
Absolutely. We prepare detailed investigation reports documenting the fraud and the fund trail, giving authorities actionable leads for recovery.
What should I do right after a scam?
Contact us immediately. The sooner funds are reported, the better the chance of recovery. We assess the situation and take swift action to trace and freeze your money.
Can you handle large, complex cases?
Yes. We have extensive experience tracing high-value and cross-border crypto fraud, using advanced forensic tools and a global network of partners.