Forex trading losses recovered through chargeback and recall

The situation

A small-business owner responded to a social-media advertisement for a “managed forex account” run by what appeared to be a licensed broker. Encouraged by a personal “account manager,” she funded the account with $62,000 over three months using debit-card payments and two bank transfers. The promised live trading dashboard turned out to be a simulation; no real trades were ever placed.

What ALTHEON did

We treated this as a hybrid card-and-wire case, because the recovery routes differ for each payment method.

  • Reviewed the broker’s licensing claims and confirmed the regulatory number it advertised belonged to an unrelated, legitimate firm — a classic clone-firm tactic.
  • Assembled chargeback claims for the debit-card deposits under the relevant card-scheme dispute rights, citing services not rendered and misrepresentation.
  • Initiated a wire-recall request for the two bank transfers through the client’s bank’s fraud-recovery channel.
  • Documented every interaction with the “account manager” to demonstrate a coordinated deception.

The outcome

The card-scheme disputes succeeded in full, and one of the two wire transfers was recalled before final settlement. In total the client recovered roughly 87% of her losses. The remaining balance had already been withdrawn from the receiving account before our recall request landed — a reminder that timing materially affects how much can be returned.

Key lesson

Clone firms are one of the most common forex scams. Always verify a regulator number directly on the regulator’s own website, and treat card payments as more protected than wires — chargeback rights give you a structured, time-bound path to dispute services that were never delivered.

Think you have a recoverable case?

Speak with an ALTHEON recovery specialist. We assess your case confidentially and explain your realistic options for getting your money back — no obligation.

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